My initial use of Legacy exposed multitudes of errors that I made over the years with FTM. While I thought I had fixed them all, here I am, 10 years later and I am still finding and fixing errors as a result of my use of FTM.
Just a note to viewers, besides the "on-line" data-base being updated only once every 6 months or so, errors remain in spelling, dates, places, even names.
Please remember, for information that is more current and more accurate, please contact me directly.
Converting from FTM to Legacy had challenges. Telephone calls AND emails were well recieved by Legacy staff and questions were answered quickly and understandbly.
I do not believe telephone calls are an option anymore. Like so much today, support is email based. I do not like this aspect of the change but alas, as Bob Dylan noted back in 1964, (the times they are a changin').
Whatever became of "live" customer service? I know for a fact, I miss that part of life!
Much like the Ink Spots sang, "into each life some rain must fall" - there is always work to be done, as I suspect there would be ANY time a change in software is made. It is not the fault of Legacy that I had to work to make corrections...it is my own ignorance of what was right and what was not when I started doing genealogy. With Legacy's built-in help, "someday the sun will shine" and I will have made all of the corrections.
If you're thinking about making a switch, be prepared for the extent of work that may be required to get it right.
MASTER LISTS - PERFECT
Legacy allows you to both view and edit master lists of various things, including locations. In just ONE example, I had Saint-Barthélémy Québec spelled at least 5 different ways:
St. Barthelemy Berthier
With the so many places in Québec, you can imagine how many places I have spelled differently...I'm am still, after 10 years, cleaning up as I go. Legacy makes this much easier with their use of "Master Lists".